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PRIVACY & COOKIE POLICY.

Last updated: 03/04/2026

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This Privacy Policy explains how Beluga Consulting Ltd (“Beluga”, “we”, “us”, “our”) collects, uses, and protects your personal data when you use our website, contact us, or work with us. It also explains how we use cookies and similar technologies.

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If you have any questions, contact us at: ready@bemorebeluga.com

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1. Who We Are

Data controller: Beluga Consulting Ltd
Registered office: 5-7 Tanner Street, London, SE1 3LE
Company number: 15967101
Email: ready@bemorebeluga.com

 

Beluga is a UK-based Learning & Development consultancy.

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2. The Personal Data We Collect

We may collect the following types of personal data:

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a) Data you give us directly

  • Name

  • Email address

  • Phone number (if provided)

  • Organisation, job title, and business details

  • Enquiry details and messages you send us

  • Booking/project information (where relevant)

  • Billing/contact details for invoicing

  • Any information you choose to share with us during a project (for example, context about your organisation)

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b) Data we collect automatically (website use)

  • IP address (may be partially masked depending on configuration)

  • Device and browser information

  • Pages viewed and actions taken on our website

  • Approximate location (based on IP)

  • Referral source (how you found us)

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c) Data from third parties

We may receive limited information from:

  • Analytics and advertising platforms (for example, Google Analytics)

  • Booking or form tools you use to contact us

  • Social platforms if you interact with our content

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3. How We Use Your Personal Data

We use personal data to:

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  • Respond to enquiries and communicate with you

  • Provide proposals, deliver services, and manage projects

  • Issue invoices and process payments

  • Improve our website and user experience

  • Maintain business records and comply with legal obligations

  • Send marketing communications (only where allowed and you can opt out at any time)

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4. Our Lawful Bases for Processing (UK GDPR)

We process your data under one or more lawful bases:

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  • Contract: to provide services you request or to take steps before entering a contract (for example, proposals)

  • Legitimate interests: to run and improve our business, respond to enquiries, manage relationships, and maintain website security (we balance these interests against your rights)

  • Legal obligation: to meet legal, tax, or regulatory duties

  • Consent: for certain marketing communications and non-essential cookies (where required)

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5. Marketing Communications

We may send you updates about Beluga (for example, insights, offers, or relevant news) if:

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  • You have opted in, or

  • We have a legitimate reason to contact you under applicable marketing rules (and you have not opted out)

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You can unsubscribe at any time using the link in our emails or by contacting ready@bemorebeluga.com.

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6. Sharing Your Personal Data

We do not sell your personal data. We may share data with trusted suppliers (“processors”) who help us run our website and business, for example:

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  • Website hosting

  • Email and communication tools

  • Analytics providers 

  • Scheduling/booking tools 

  • Payment providers 

  • Document storage/collaboration tools

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These providers only process data on our instructions and must protect it. We may also share data if required by law, regulation, or legal process.

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7. International Transfers

Some suppliers may process data outside the UK. Where that happens, we ensure appropriate safeguards are in place, such as:

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  • Adequacy regulations, or

  • Standard contractual clauses / international data transfer agreements

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8. How Long We Keep Your Data

We keep personal data only as long as needed for the purposes described above, including legal, tax, or reporting requirements. Typical examples:

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  • Enquiry data: up to 12–24 months after last contact

  • Client/project records: up to 6 years for tax/legal purposes

  • Marketing data: until you unsubscribe or ask us to stop

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We may keep data longer where legally required or where necessary to resolve disputes.

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9. Your Rights

Under data protection laws, you may have the right to:

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  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your data (where applicable)

  • Restrict or object to processing (including marketing)

  • Request data portability (where applicable)

  • Withdraw consent (where consent is the basis)

  • Lodge a complaint with the Information Commissioner’s Office (ICO) website: ico.org.uk

 

To exercise your rights, email ready@bemorebeluga.com.

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10. Security

We take appropriate technical and organisational measures to protect your personal data. However, no website or transmission is completely secure, so we cannot guarantee absolute security.

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11. Children

Our website and services are not intended for children and we do not knowingly collect data from children.

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Cookie Policy

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12. What Cookies Are

Cookies are small text files placed on your device when you visit a website. They help the site function, remember preferences, and understand how people use the site. We may also use similar technologies (like pixels and local storage).

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13. Types of Cookies We Use

Cookies generally fall into these categories:

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a) Strictly necessary cookies

These are essential for the website to work properly (for example, security, page navigation, form submission). These cannot usually be switched off.

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b) Functional cookies

These remember choices you make (for example, preferences) to improve your experience.

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c) Analytics/performance cookies

These help us understand how visitors use the website (for example, which pages are visited, how long people stay, and what might be improved). We use this data in aggregate where possible.

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d) Marketing cookies

These may be used to deliver relevant ads or measure campaign performance (if we run advertising). They may be set by us or third parties.​

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14. How to Manage Cookies

You can control cookies in a few ways:

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  • Use our cookie banner (where available) to accept/reject non-essential cookies

  • Adjust browser settings to block or delete cookies

  • Use “private browsing” modes (this does not block all tracking)

 

Blocking cookies may affect the website experience.

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15. Changes to this Policy

We may update this Privacy and Cookie Policy from time to time. The latest version will always be published on our website with the updated date.

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Contact us

Email: ready@bemorebeluga.com

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